Infrastructure Monitoring is the key to effective IT Infrastructure management. Simba enables monitor the availability and performance of your IT systems so that we can take proactive actions to maintain high uptimes. IMS-Monitor service is available in shared and distributed model. Distributed model ensures private monitoring infrastructure in customer segment. IMS-Monitor service leverage a common Simba Tech's Service Management Platform hence customization in monitoring parameter is not possible. Service is also available for monitoring of infrastructure hosted outside Simba Tech data centre.
24 X 7 automated monitoring thru state of art Network Operation Center (NOC) Instant notification via e-mail/SMS Automated, configurable reports and online real time dashboard views Comprehensive coverage of over 1000 parameters
|Deliverable Components||Deliverable Activity||Deliverable Description|
|Onboarding of Customer Devices||Creation of secure tunnel connectivity between monitoring infrastructure networks and monitored infrastructure networks||Availability of Customer infrastructure in Simba monitoring view portal|
|Configuration of monitoring tool to monitor targeted infrastructure||Threshold violation Alerts and notification for devices under monitoring|
|Access & Administration||Add / remove customer's user access to Simba's monitoring portal||3 user accounts with read access on Simba portal|
|Management||24X7 monitoring platform support||99.5% uptime for monitoring platform|
|Reporting||Near real time monitoring of device statistics and parameters||Online dash board, availability and health & performance through Simba Monitor Platform|